The Admin > Launchpads page allows Console Admins to manage settings for your Launchpads.
Automatic Upgrades
Configure automatic upgrades for registered Launchpads. By default, your organization will have automatic upgrades enabled, keeping all of your Launchpads up to date as releases are made available.
- For production use, Imprivata recommends that you switch the setting to OFF. Mobile Access Management 6.5 by default switches automatic upgrades for Launchpads to off, for net new organizations.
- This allows you to more carefully manage your workstations, and test new Launchpad releases.
- You can manually update one or more Launchpads using the Launchpads List or Launchpad Detail pages.
- When automatic upgrades are enabled, even offline Launchpads will be upgraded automatically to the latest version of Mobile Access Management when they’re connected and running.
- Automatic upgrades of Launchpads requires that the local Mac user be a macOS local admin, or the GroundControl.app must be installed in a directory the local user has full file permissions over.
Device Passcode Management
Apple devices will not fully connect to Mobile Access Management when they are locked with a passcode. Mobile Access Management has a critical feature to clear passcodes — using MDM commands — when devices are not pairing.
- The dialog displays any MDM Server you have configured with API integration. Select the server(s) that will be used for your device enrollment.
- Mobile Access Management will clear passcodes only from devices managed by Mobile Access Management. Those are devices with a device status of Active or Retired.
- Whether the server sends a clear passcode command or not, the Launchpad will attempt to pair with devices for up to 5 minutes.
- If still unpaired after 5 minutes, Mobile Access Management may automate force recovery — erasing and updating devices. This is helpful for Wi-Fi-only devices that are password-locked and have not been unlocked since their last reboot.
Launchpad Monitoring
Launchpad Monitoring is recommended for production 24 x 7 Launchpads. For instructions, see Launchpad Monitoring.
Launchpad Display
Customize which columns are displayed on the Launchpad app and the Launchpad Details page.
Custom Launchpad Options
Contact Imprivata at support.imprivata.com for questions regarding this feature.