Imprivata GroundControl integrates with Microsoft in several ways to streamline sign in and out: Two-tap sign-in: eliminate dozens of key presses at the start of each shift, skip realm discovery, seed the users’ email addresses, and autofill passwords Automatic sign-out: Cleanly close all apps supporting MSAL and shared device mode These benefits save significant time for your workers each day, … Read More

Cisco’s Webex app for iOS has gained integration with Imprivata GroundControl as of Webex 43.2.1. Sign out of Webex GroundControl can sign out of an open Webex session at device check in. To configure: In GroundControl’s server admin console, navigate to Admin > App Logout. Click Add App. Name the app “Cisco Webex”. For the Logout Method, select x-callback-url. In the … Read More

Apple has introduced changes in iOS 16.3 that more aggressively offers to save app passwords if Apple’s local “Keychain” is selected for Password AutoFill. On shared devices, passwords saved to local storage are a security and PHI risk. This occurs when Apple’s Keychain plugin is enabled in Settings > Passwords > Password Options. IMPORTANT: Be sure to uncheck “Keychain” in … Read More

To update the firmware on your Smart Hub, upload your desired firmware or select a firmware version already in your assets. Then update the selected Smart Hub. GroundControl 5.9 supports updating the Cambrionix firmware for Datamation products. The supported file format for Cambrionix firmware is .enfir. Obtain the latest firmware from Datamation or Cambrionix. To update the firmware: In the Launchpad … Read More

Macs, beginning with macOS 13 “Ventura,” will show a dialog when any new USB device connects. This dialog is intended to provide extra security to protect your Mac, but will interfere with GroundControl’s automated operation. GroundControl Launchpads on Mac must be configured to always allow accessories to connect, without this dialog. This setting is controlled in System Settings > Privacy … Read More

Our team has tested iOS 16. we are tracking the following issues reported by the community. iOS 16 Devices Remain at “Hello” Setup Screen After Updating and Do Not Relaunch the Locker App Devices updated to iOS 16 display a “Hello” setup screen after update, instead of skipping all screens. This prevents devices from being checked out. To work around … Read More

For support with Bretford hardware please contact Bretford support. Bretford Support Contact Information Email: customerservice@bretford.com Phone: 800-521-9614 Visit our About Smart Hubs page for a list of Bretford hardware compatible with GroundControl.  

The Health Dashboard displays a summary of all Launchpads and Devices, with each health metric in its own section, including a summary of unhealthy items out of the total items. This allows administrators to view the overall health of Launchpads and Devices and determine which unhealthy devices require attention. The Health Dashboard displays the current health status, within the last … Read More