Create & Edit Workflows

Created: Modified: Documentation

To create a new Workflow, navigate to the Workflows tab and click New Workflow. From this page, you can also organize your workflows by creating folders.


There are three types of Workflow Models:

  1. Device Enrollment Program (DEP): Use with devices that are enrolled in Apple’s Business Manager/ Device Enrollment Program
  2. Supervised, Non-DEP: Use with devices that are not enrolled in Apple Business Manager
  3. Disconnected Device (OTA): This workflow model allows for over-the-air actions that can be performed on devices while not connected to GroundControl, including: Perform MDM Commands, Set Attributes, Send Webhook, Send Email. Today, OTA workflows can be deployed manually, per device Device Details view, or using the “Not Pairing” trigger in Automation Rules

To edit an existing Workflow, click on its row, and click Edit Workflow:

Adding Actions to a Workflow

The new and edit pages enable you to customize your Workflows. Select an action from the Add an action menu to add it to a Workflow; Workflows can contain multiple actions. You must enter a Workflow name, and save it to be able to deploy it to a device.

NOTE: The supervision action is automatically added when actions that require it are added to a Workflow. For example, if you want to set the name on your devices, GroundControl will automatically supervise the device. For more information, see this article.

For extensive documentation on individual commands, see Workflow Actions.