USB Hubs not recognizing all connected devices

Created: Modified: Knowledge Base

Mac We’ve found that on newer Mac Launchpads, you may see an issue where not all connected devices via a USB hub are recognized.  This is most likely due to the Mac’s default power management settings, which limits the number of USB devices that can be connected at once. To troubleshoot this issue: Log onto you Mac as an Administrator … Read More

MDM Integration: Ivanti Neurons (MobileIron Cloud)

Created: Modified: Documentation

This document covers Ivanti Neurons (formerly MobileIron Cloud). For Ivanti Endpoint Manager Mobile (formerly MobileIron Core), see this article. Mobile Access Management can enroll your devices touch-free. Devices are assigned to anonymous users, but may then be re-assigned to your users. Here’s how to get started with device enrollment: Ivanti Neurons API Integration for DEP and Non-DEP Devices API integration with Ivanti … Read More

MDM Integration: Ivanti Endpoint Manager Mobile (MobileIron Core)

Created: Modified: Documentation

This document covers Ivanti Endpoint Manager Mobile (formerly MobileIron Core). For Ivanti Neurons (MobileIron Cloud), see MDM Integration: Ivanti Neurons. Enrollment Only Imprivata Mobile Access Management can enroll devices touch-free. Devices are assigned to anonymous users, but may then be re-assigned to Active Directory users. To export the MDM profile that connects Mobile Access Management to Ivanti Endpoint Manager Mobile: … Read More

MDM Integration: Omnissa Workspace ONE – iOS

Created: Modified: Documentation

NOTE: This topic applies to iOS devices and Omnissa Workspace ONE (formerly VMware Workspace ONE). For Android devices and Omnissa Workspace ONE, see MDM Integration: Omnissa Workspace ONE — Android. Mobile Access Management has deep integration with Omnissa Workspace ONE). The instructions below describe how to set up Mobile Access Management to use Workspace ONE APIs. For iOS devices you … Read More

Admin

Created: Modified: Documentation

The Admin section provides Console Admins with the ability to access and configure to key features of Mobile Access Management. The Organization tab shows number of licenses purchased, their start and end dates, plus total of active and available device licenses. The Team tab allows you to manage users, assign roles and reset user passwords. The SAML tab allows you to configure SAML for your … Read More

Attributes

Created: Modified: Documentation

Imprivata Attributes By default, Mobile Access Management includes built-in Imprivata attributes that can be used throughout Workflows: Device User: This attribute is populated with the Active Directory or Entra ID user ID of the checkout user. Imprivata Display Name: This attribute is populated with the full name of the checkout user, which you can display on the wallpaper, the Locker … Read More