Log files can be a helpful troubleshooting tool. This article explains how to capture detailed log files and share them with Imprivata Support. Imprivata Locker Logs To send logs to Imprivata Support from the Imprivata Locker 3.8 or later (iOS) app: From an error screen: Tap Diagnostics. The Diagnostics screen opens. Tap Upload log files to send logs to Imprivata support. Enter the case number and … Read More
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